Shipping & Returns

Our online boutique is open and accepting orders! All orders are shipped from our warehouses in NY and NJ, USA. It takes 1 to 2 business days to process your order. As soon as it ships you’ll receive a shipment notification email with a tracking number.

Return policy:

If for any reason you are not completely satisfied with your purchase, simply return the unused candle(s) and we will be happy to process a refund or exchange. The shipping cost to return the candle(s) will de deducted from the refund.

All returns must be processed within 30 days of receiving the order.

Please email hello@nomadnoe.com with your order number (found on your order confirmation email) to initiate a return or exchange. It takes around 3-5 days for your refund to process after we receive your return.

At the moment, we can only accept returns from the US and Canada.

Shipping costs:

USA: Free shipping on all orders.

Canada (FedEx international economy duties paid): US$10

UK (FedEx international economy duties paid) : US$18

EU (FedEx international economy duties paid) : US$38

Rest of the world (FedEx international economy duties paid): US$38

All import duties & taxes are collected and paid upon checkout.

Shipping Time Frames:

USA and Canada: 2-5 business days.

Rest of the world: 3-7 business days.